Telecommunications TechnicianThis position is full-time, 12-month, and reports to the Customer Service Manager. The position is exempt and pays $24.39 per hour with a 260-day calendar and standard benefits. The work hours are 8:00 AM to 4:30 PM at Rockwood School District's Technology Offices and this is not a remote or hybrid work position. The position starts on Monday, November 9, 2026. This institution is an equal opportunity provider. Internal applicants must attach their internal transfer application by the internal closing date to be considered for an interview. The internal closing date is October 19, 2026.Position SummaryThe Telecommunications Technician will provide technical support for all telephone systems, voicemail systems, related training, and backups of the district phone systems.Essential FunctionsTroubleshoot and repair telephone systems, voicemail systems, intercom systems and any other systems related to telecommunicationsTroubleshoot wiring problems for voice and intercom systemsInstall and configure telephone systems, voicemail systems, intercom systems and any other systems related to telecommunicationsUse network administration tools to manage user accounts, perform system backups, etc.Must be able to work with all staff members in a professional mannerEssential Skills and AbilitiesAbility to communicate tactfully and effectively in a professional mannerAbility to handle multiple problems at over 30 locations while providing the end user with prompt and courteous serviceAbility to install, troubleshoot and repair telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications in a timely mannerAbility to tolerate a work environment inclusive of dust and heat to be able to lift/carry up to 35 poundsAbility to troubleshoot basic problems, (tone out network wires, test connections, etc.) and submit work orders for repairBasic RequirementsTwo (2) years' experience in telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications support roles preferred. Equivalent education may be accepted in lieu of experiencePossess valid driver's license and transportation in order to support multiple locations in the districtEquipment UsedStandard office equipmentWork EnvironmentWork in a variety of locations, travel throughout the district, work non-traditional hours which may include evenings and weekendsWhile performing duties of this job, the employee is regularly required to sit, talk, hear, walk, stand, and reach
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