Job Description

Certified Medical Assistant Specialist

The Certified Medical Assistant Specialist provides routine care for patients who present to New Horizon Family Health Services. The Medical Assistant aids the nursing personnel, clinical team, and Providers as necessary. The Medical Assistant will be expected to cover all sites based on coverage needs, and will assist newly hired CMAs to develop their clinical skills while adapting to established clinical procedures that support patient flow and provider productivity.

Duties performed include:

• Trains and develops skills in using the approved EHR, Chart Prep, Nursing Procedures, Standing Orders / Labs, Patient Flow, Clinical Equipment, Exam Room Prep / Cleaning and Referral Tracking
• Will be expected to cover all New Horizon sites based on coverage needs.
• Must obey all established safety and driving / transportation rules and requirements before, during and after traveling to various sites.
• Provides instruction to staff on the location of, obtaining and disclosure of patient instructions and information on routine diagnostic procedures.
• Provides instruction to staff on basic patient/family education in uncomplicated health problems in accordance with the plan of care for the patient.
• Utilizes patient instructions and information on routine diagnostic lab testing.
• Participates in, and works with the Nursing and Clinical Support Services Director, HR Director and Practice Management Director in staff development programs required by NHFHS and area of practice.
• Participates in training with the Quality Department and Nursing and Clinical Support Services Director to prepare for training and precepting of staff in Patient Centered Medical Home required processes.
• Works with the Charge Nurses to complete Medical Assistant Training.
• Performs services and provides training on an assigned basis at places and times as directed by the supervisor.
• Helps support the achievement of provider productivity goals.
• Is responsible for daily patient phone messages.
• Cares for patients in accordance with instructions given by MD/Charge Nurse/DON.
• Obtains patient's vital signs, works up patients according to EHR processes.
• Administers treatment as directed by the practitioner.
• Gives injections under the supervision and orders of a Medical Doctor.
• Performs duties per completion of MA Orientation Checklists.
• Understands the purpose of and has a working knowledge of Patient-Centered Medical Home concepts.
• Works with Tracking and Task Management team members to track outcomes for referrals, hospitalizations, pap smears, vouchers and other required information supporting Patient-Centered Medical Home guidelines.
• Participates in in-service training opportunities as required.
• Provides comfort and support to patients awaiting medical treatment / those having received medical attention.
• Assists in the maintenance of clean and safe examining rooms.

Qualifications:

• Education: Required: a medical assisting education program accredited by the Commission on Accreditation of Allied Health Education Programs or its successor, by the Accrediting Bureau of Health Education Schools or its successor, or by any accrediting agency recognized by the United States Department of Education, which must include courses or components in anatomy and physiology, medical terminology, pharmacology, medical laboratory techniques, and clinical experience, provided the clinical experience component may be satisfied through an individual's work experience with a health care employer; a Career and Technical Education Health Sciences Program approved by the South Carolina Department of Education; a medical assisting program provided by a branch of the United States military; a medical assisting United States Department of Labor-approved Registered Apprenticeship program; or a training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam; and maintains current certification from a certifying body offering a certification program that is approved by the Board of Medical Examiners and the Board of Nursing; and is accredited by the National Commission for Certifying Agencies or other accreditation body recognized by the Board of Medical Examiners and the Board of Nursing.
• Experience: Required: Three (3) years of outpatient primary care experience working as a medical assistant providing direct patient care.
• Other Requirements: Must maintain a current and active Basic Life Support (BLS) certification from an approved provider, in accordance with organizational and position requirements. Certification must be obtained through a hybrid or in-person course offered by the American Red Cross or the American Heart Association.

Benefits and Perks:

• Automatic: Annual Leave, Sick leave, Up to 12 Paid Holidays plus your birthday, Eligibility for 2 annual bonuses after 1 year of employment when defined eligibility criteria are met, Continuing education courses through SC AHEC, Various employee discounts. I.e., Verizon, AT&T, YMCA, etc., Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Optional: Medical (PEBA State Health Plan), Dental and Vision benefits, Flexible Spending and Health Savings Accounts, Voluntary Life Insurance, Short Term Disability and Long Term Disability, Accident and Critical Illness Coverage, 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment

Mission: Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.

ICARE Values: The ICARE values of New Horizon Family Health Services guide our employees toward achieving the mission of our company and our vision for our community. Our values stand for Integrity, Collaborations, Accountability, Respect, and Enrichment.

Community: Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away. We are an Equal Opportunity employer.

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